Terms of Use

1. **Introduction**

These Terms and Conditions govern all product sales conducted through the GlowJoys.com website. By placing an order, the customer acknowledges having read, understood, and accepted these Terms and Conditions without reservation.

2. **Products**

The products available for sale are those described on GlowJoys.com. We strive to provide accurate and detailed descriptions to ensure the best possible information for our customers.

3. **Orders**

Orders are placed exclusively on GlowJoys.com. The process includes selecting the product, reviewing the order contents, entering shipping and payment information, and final order confirmation.

4. **Prices**

All prices are listed in euros and include applicable taxes. GlowJoys.com may adjust its prices, but orders will be billed according to the rates in effect at the time of their registration.

5. **Payment**

Payment is required at the time of the order and can be made by credit card or other methods available on the site.

6. **Delivery**

Products are delivered to the address provided by the customer. While we strive to meet the announced delivery times, GlowJoys.com cannot be held responsible for delivery delays.

7. **Right of Withdrawal**

Customers have a right of withdrawal of 14 days after receiving the product, in accordance with current legislation.

8. **Warranties and Liability**

GlowJoys.com is committed to providing products that meet standards. In the case of a defective or non-compliant product, the customer is entitled to a warranty allowing them to return the product.

9. **Personal Data**

Personal information collected is processed in accordance with our privacy policy and the GDPR.

10. **Modification of Terms and Conditions**

GlowJoys.com reserves the right to modify these Terms and Conditions at any time. The new Terms and Conditions will apply to sales made after such modifications.

11. **Governing Law and Dispute Resolution**

These Terms and Conditions are governed by English law. In the event of a dispute, amicable resolution will be prioritized. Failing that, the courts of England and Wales will have jurisdiction.

12. **Contact**

For any questions regarding the Terms and Conditions or an order, contact GlowJoys.com at info@glowjoys.com.